Adaptation of health and social services initiative 2014-2018

Adaptation of health and social services to enhance the vitality of English-speaking minority communities in Quebec

The CHSSN’s initiative to adapt health and social services is supported by an investment from Health Canada, through the Roadmap for Canada’s Official Languages 2013-2018: Education, Immigration, Communities. This initiative is being undertaken in partnership with the Ministère de la Santé et des Services sociaux (MSSS). An implementation agreement between CHSSN and the MSSS was concluded in order to incorporate the projects into Quebec’s initiatives to improve access to health and social services in English. The agreement also divided the roles and responsibilities among the CHSSN, the MSSS, and the health and social services agencies.

An invitation was sent out to the health and social services agencies to submit projects by early April 2014. The Ministère was required to evaluate the admissibility of projects based on the orientations and priorities of the MSSS and submit the projects to the Provincial Committee for an opinion to be given to the Minister of Health and Social Services. The selected projects were then sent to the CHSSN for evaluation and a decision.

The CHSSN project evaluation committee assessed the projects submitted to and selected by the MSSS and based their recommendations on the Provincial Committee opinion and the following criteria:

  • Project’s relevance in terms of the proposed objective and deliverables;
  • Anticipated impact on English-speaking client groups;
  • Anticipated impact on service practices and organization;
  • Anticipated impact of the results on Programs of access of health and social services in English;
  • Cooperation between the public institutions and the community

The projects were adopted by the CHSSN’s board of directors, and contribution agreements were then approved by the Government of Quebec.

Summary table of the projects from the Agences de la santé et des services sociaux – Adaptation of health and social services

Region Project Title Amount
(01) Bas St-Laurent Improving access to health and social services for English-speaking people in the Bas-Saint-Laurent $123 600
(02) Saguenay-Lac St-Jean English- language toolkit $123 600
(03) Capitale nationale Access to autonomy for seniors $292 500
(04) Mauricie and Centre du Québec Support for applying the program of access to health and social services in the English language for the English-speaking population $219 200
(05) Estrie Improvement in access and continuity of services provided to the English-speaking population of the Estrie region (2014-2018) $383 100
(06) Montréal Improving access to services in English in Montreal $784 800
(07) Outaouais Projects for adapting health and social services at various institutions in the Outaouais region $440 400
(08) Abitibi-Témiscamingue Pilot project for developing the provision of dependency services adapted to English-speaking people $192 200
(09) Côte Nord Overcoming the language barrier to provide quality services to everyone $240 500
(10) Nord-du-Québec Adapting health and social services in the English language in a structure-forming way at the CRSSS de la Baie-James: a share responsibility between jamesians and indigenous people $98 600
(11) Gaspésie-Iles-de-la-Madeleine Improved access to inter-regional health and social services for the English-speaking population of the Gaspésie-Îles-de-la-Madeleine $231 200
(12) Chaudière-Appalaches Raise awareness and inform and educate the English-speaking population of Chaudière-Appalaches $191 200
(13) Laval Project for improved access to English language services for clients with pervasive development disorder or intellectual disability, for troubled youth (requiring protection and reintegration) and for adults requiring metal health services $582 300
(14) Lanaudière Phase 1: Access for everyone: an English-speaking population better served in its language. Phase II: Access to services for English-speaking seniors in the hospital post-hospital sector. $246 500
(15) Laurentides Project to adapt health and social services in the Laurentides region. $304 800
(16) Montérégie Project for improving access to English-language health and social services for English-speaking people in the Montérégie region $784 800