Who to call for help: Info-Santé, Info-Social & other essential hotlines 19 November 2025 / Registration Closed Published: August 24, 2026 Events Who to call for help: Info-Santé, Info-Social & other essential hotlines Watch the Recap Overview Quebec offers several free, confidential hotlines that help older adults living at home get timely advice and referrals. Learn about the variety of Information Hotlines offering help to seniors living at home: when to call and where to reach out. Objectives Understand who to call for help. Know what services are available by phone Feel more confident asking for help early. Recommended Resources 811 (Option 1) – Gouvernement de Quebec – Info Santé 811 (Option 2) – Gouvernement de Quebec – Info Sociale CIUSSSCN – How to use Info Sociale CIUSSSMCQ – How to use Info Santé, not for emergencies Gouvernement de Quebec – Mental Health and when to call 911 Presented by: Jennifer Hobbs-Robert, M.Sc.A, BCN, CNEd, Senior Advisor – JH Partners Throughout her career of 48 years, Jennifer has held a variety of positions in Geriatrics, Community Health, Nursing & Health Education, Emergency Care, Occupational Health as well as with the Canadian Heart & Stroke Foundation as a Master Instructor in Cardiopulmonary Resuscitation. Jennifer holds a Bachelor in Community Nursing from Concordia University, an Applied Masters of Science in Epidemiology & Biostatistics from McGill University as well as a post Masters Diploma in Nursing Education from Chapel Hill University in North Carolina. Jennifer is the Senior Advisor for Community Health Promotion Programs for Jeffery Hale Community Partners in Quebec City and a Surveyor for Accreditation Canada, both Nationally and Internationally.