The CMHI initiative supports a variety of community-based service providers to extend the reach of their mental health services in order to serve an increased English-speaking clientele impacted by the COVID 19 pandemic.

The Patient Navigator is the point person on the ground providing in-person support to English-speaking patients and their accompaniers travelling to Quebec City for specialized health care services, assisting them in navigating the different steps in the care pathway as well as the informational, emotional, logistical challenges the experience presents.