Information & Resources

Language Access Policy Planning & Implementation Guide

This implementation guide was developed to serve primarily as a guide for the provision of bilingual services (French and English) within an establishment officially designated to provide all of its services in both languages. However, the theoretical framework, language access principles, and practical tools may be useful in guiding the development and implementation of language access policies and procedures for other minority language communities.

This implementation guide was developed to serve primarily as a guide for the provision of bilingual services (French and English) within an establishment officially designated to provide all of its services in both languages. However, the theoretical framework, language access principles, and practical tools may be useful in guiding the development and implementation of language access policies and procedures for other minority language communities.