Building Together 2023 Building Together 2023 Presenters Jocelyne Audet Jocelyne Audet has worked in the health and social services network for 36 years. She has been responsible for communications in CLSCs and at the Agence de la santé et des services sociaux de la Montérégie. She was the regional project manager for the FORTERESSS project to enhance the skills and reorganize the work of nurses in the CHSLDs of the Montérégie (2011 OIIQ regional award), a middle manager in human resources at the CSSS Pierre-Boucher (training management) and a regional coordinator of improvement projects. She is responsible, at the CISSS de la Montérégie-Centre, for the integration of patient partners in the organization of care and services and the evaluation of user satisfaction. Joanna Bateman Directrice générale, Literacy in Action | Action Alpha Ange Beaulieu Emilie Bergeron Emilie Bergeron holds a Master's degree in Community Health and has been an English language liaison officer at the CISSS de la Montérégie-Centre for the past seven years. She is also a project manager for the Agir tôt program. For the past 14 years, she has worked within the health care system to improve the services offered to various clienteles. Amy Bilodeau James Carter Ron Creary Board President, CHSSN William Floch William Floch, Sous-ministre adjoint au Secrétariat aux relations avec les Québécois d’expression anglaise au ministère des Finances. In November of 2017, William Floch was appointed as the first Secrétaire adjoint (Assistant Secretary) in the Ministère du Conseil exécutif and tasked with the responsibility of establishing the Secrétariat aux relations avec les Québécois d’expression anglaise (SRQEA). Prior to this appointment, Mr. Floch worked in the area of research and policy development for the Department of Canadian Heritage beginning in the early 1990s. Before embarking on his career in government, Mr. Floch worked as a teacher and principal in the English-language school system in Quebec and also worked in the community sector for Townshippers’ Association in the Eastern Townships. Jennifer Johnson Jennifer Johnson has been the Executive Director of the Community Health and Social Services Network (CHSSN) since 2005 and worked for the organization since its inception in 2000. She is also the Executive Director of the Quebec Community Health and Social Services Foundation (QCHF) since 2011. Jennifer has been working on access issues for health and social services for the English-speaking community of Quebec since 1995. Jennifer holds a Master’s degree in public health as well as a Certificate of international development from Institut universitaire des études de développement, Geneva, Switzerland and a Bachelor’s degree in English Literature from the University of the South, Sewanee, TN. She immigrated to Canada from the United States in 1991 and has been living in Quebec City ever since. Christian Lapointe Born and raised on the South Shore of Montreal, Christian Lapointe retired from the Canadian Armed Forces after 25 years of service as a Physician Assistant (Clinical Nurse). He later trained as a massage therapist geared toward sports medicine, and in 2010 moved into community work at the Megantic English-speaking Community Development Corporation (MCDC) as an Outreach Coordinator. Christian found himself living once more in the South Shore of Montreal in 2018 where he became the Executive Director of the Assistance and Referral Center (ARC). Danica Logan Danica Logan holds a bachelor’s degree in applied psychology. Her interests in Community engagement, mental health, and well-being have motivated her implication in the social sector where she has worked to support women, families, children and seniors. She also has experience as a project coordinator in the social and research sectors as well as small business development. Danica began working with MEPEC in 2021 as a Coordinator and is currently serving as the Interim Executive Director. Tina Montreuil Dr. Tina Montreuil is an Assistant Professor in the department of Educational and Counselling Psychology and an Associate Member of the department of Psychiatry at McGill University. Anta Niang Anta Niang, PhD. in social psychology, is currently a researcher at the University Institute Trial Line In Health Social Services of the CIUSSS de l’Estrie-CHUS in Sherbrooke and an adjunct professor at the School of social work of the University of Sherbrooke. Her main research interests focus on the decision-making process in the youth field. More specifically, her work deals with decision-making related to the prevention of judicialization, the judicial practices, the dynamics of psychosocial interactions and the participation of youth and families in the juvenile justice and protection systems. Joanne Pocock Dr. Joanne Pocock is a sociologist with expertise in policy analysis, evaluation and multi-method research techniques who has devoted much of her academic and research career to the study of Quebec’s English-speaking minority communities. Her efforts have contributed to a body of knowledge supporting organizations serving the interests of minority language communities in various sectors and at national, provincial and regional levels. As a research consultant, Dr. Pocock supports CHSSN by studying the socio-demographic characteristics of English-speaking Quebec as well as health and social service access as a key social determinant of health and well-being. Dr. Jean Robert Dialogue McGill James Robson James joined the Committee for Anglophone Social Action (CASA) in 2021 as Patient Navigator, with a mandate to assist English speakers as they navigate the health system. His previous experience within the health sector has allowed him to build relationships with various departments within the CISSS. This has facilitated access to services for English speakers and supported health professionals in their efforts to serve this linguistic community. In his role as Patient Navigator, Jim has made significant advances in the community and CISSS levels by providing services in line with CHSSN’s Liaison Model. Vicky Springmann Vicky Springmann holds a Bachelor of Science degree from McGill University and a Masters of Public Health from the Université de Montréal. Over the past 10 years, she has worked as an epidemiologist for regional and provincial public health agencies. She specializes in public health surveillance and has worked on a range of public health issues, including chronic diseases and its determinants, the health of refugees and refugee claimants and the COVID-19 pandemic. As of April 2022, she is a scientific advisor at the Institut national de santé publique du Québec, where she works on the surveillance of health and health inequalities in Quebec, with a specific focus on the health of language minority communities. Peter Tanuseputro Peter completed training as a Public Health and Preventive Medicine specialist at the University of Toronto. He practices family medicine in the community, with a focus on palliative home visits. His research focuses using linked health administrative databases to develop population perspectives on health care use and outcomes associated with aging and end of life in Ontario. He holds a Tier 2 Clinical Research Chair in Palliative Care and Predictive Analytics. Raymond Villeneuve Raymond Villeneuve is the Executive Director of the Regroupement pour la Valorisation de la Paternité and the father of two grown children aged 23 and 26. For the past fifteen years, he has been involved in promoting fatherhood, integrating fatherhood realities into Quebec public policies and adapting organizational practices to the particularities of fathers. He has also worked hard to improve the health and well-being of Quebec fathers. Pauline Wiedow For 22 years now, Pauline Wiedow has been involved in creating MWCN, a non-profit community organization, first with a few friends in Châteauguay, then later in the Montérégie Ouest region serving five MRCs. Pauline Wiedow’s vision, generosity and determination have never ceased to attract and mobilize friends, collaborators, volunteers and now a dozen employees who all work in unison to offer services to a community happy to meet and be together in English. As neighbours of Kahnawake, an indigenous community, we continue to find ways of working together to support this very valuable community partner. The MWCN serves an area with over 85,000 English speakers. Agenda Wednesday, Jan 18 AM Wednesday, Jan 18 PM Thursday, Jan 19 AM Thursday, Jan 19 PM Wednesday, Jan 18 AM Registration & Breakfast 7:30 am - 8:30 am Welcome 8:30 am - 8:35 am Jennifer Johnson Executive Director, CHSSN Opening Remarks 8:35 am - 9:00 am Ron Creary President, CHSSN Ange Beaulieu Conseillère, Secrétariat à l’accès aux services en langue anglaise et aux communautés ethnoculturelles, MSSS Jennifer Johnson Executive Director, CHSSN Ice Breaker 9:00 am - 9:10 am Updated Socio-demographic Profile of English-speaking Communities Using the 2021 Canadian Census 9:10 am - 9:30 am Joanne Pocock Consultant for CHSSN Mapping Community Organizations in the Province of Quebec 9:30 am - 9:55 am William Floch Secrétaire adjoint, Ministère du Conseil exécutif, Secrétariat aux relations avec les Québécois d’expression anglaise Improving Access to Mental Health and Suicide Prevention Services for the English-speaking Population of the Capitale-Nationale Region 9:55 am - 10:20 am Break 10:20 am - 10:40 am Community Innovation Models in Montreal 10:40 am - 11:05 am Sheri McLeod Executive Director, Eva Marsden Paola Leal Project Manager, Eva Marsden A Partnership Initiative in Montérégie 11:05 am - 11:30 am Emilie Bergeron Agente de liaison en langue anglaise du CISSS de la Montérégie-Centre Christian Lapointe Executive Director, l’Assistance and Referral Centre Danica Logan Interim Director, Montérégie East Partnership for the English-speaking Community Pauline Wiedow Executive Director, Montérégie West Community Network Exploring the Effects of Language as a Barrier on Access to Care and Well-being for English-speaking Families in Quebec 11:30 am - 12:00 pm Tina Montreuil Associate Professor, Education and Counselling Psychology Department, Director, Childhood Anxiety and Regulation of Emotions (C.A.R.E.) Research Group, McGill University, Faculty of Education and Medicine and Health Sciences Lunch 12:00 pm - 1:00 pm Wednesday, Jan 18 PM NPI EXPOSITION TABLES/BOOTHS 1:00 pm - 3:00 pm Youth Pulse Check: Survey Presentation From CHSSN 3:00 pm - 3:30 pm Amy Bilodeau Program Manager Youth Mental Health, CHSSN Exploring Vulnerability Indicators for English-speaking Men: Inspiring initiatives by the Regroupement pour la Valorisation de la Paternité (RVP) 3:30 pm - 4:00 pm Raymond Villeneuve Executive Director, Regroupement pour la Valorisation de la Paternité (RVP) The Patient Navigator - CISSS de la Gaspésie 4:00 pm - 4:30 pm James Robson Patient Navigator Wrap up 4:30 pm - 4:40 pm Jennifer Johnson Executive Director, CHSSN Ange Beaulieu Conseillère, Secrétariat à l’accès aux services en langue anglaise et aux communautés ethnoculturelles, MSSS Networking Reception 5:00 pm - 7:00 pm Thursday, Jan 19 AM Breakfast 7:30 am - 8:30 am Welcome 8:30 am - 8:35 am Jennifer Johnson Executive Director, CHSSN Ice Breaker 8:35 am - 8:45 am Language Barriers in Health Care Services: An Impact Study Presentation 8:45 am - 9:20 am Peter Tanuseputro Tier 2 Clinical Research Chair, Palliative Care and Predictive Analytics, University of Ottawa, Associate Professor, Division of Palliative Care, Department of Medicine, University of Ottawa Innovative Examples from Francophone Communities Outside Quebec 9:20 am - 9:50 am Antoine Desilets Executive Director, Société Santé en français Break 9:50 am - 10:15 am Responding Better to the Needs of Linguistic and Cultural Communities in Estrie 10:15 am - 10:45 am Anta Niang | PhD | Psychologie socialeChercheure d’établissement | In-house researcherProfesseure associée | Adjunct professor École de travail social, Université de Sherbrooke Chercheure associée | Adjunct researcherChaire de recherche sur l’évaluation des actions publiques à l’égard des jeunes et des populations vulnérables (CREVAJ)Laboratoire de Psychologie: Cognition, Comportement, Communication (LP3C), Université Rennes 2 (France) Joanna Bateman Executive Director, Literacy in Action | Action Alpha Disparities in Mental Health by Language Among Quebec Highschool Students 10:45 am - 11:15 am Vicky Springmann INSPQ Sustainable Health Development in the CHSLD Setting 11:15 am - 11:45 am User Satisfaction Assessment - A Collaborative Approach 11:45 am - 12:15 pm Emilie Bergeron Agente de liaison en langue anglaise du CISSS de la Montérégie-Centre Jocelyne Audet Responsable des partenariats avec les usagers et expérience usager du CISSS de la Montérégie-Centre Lunch 12:15 pm - 1:15 pm Thursday, Jan 19 PM Evaluation of Language Competencies 1:15 pm - 1:45 pm Jacqueline Vachon Dialogue McGill Dr. Jean Robert Dialogue McGill Table Discussions 1:45 pm - 2:15 pm Special Guest, MSSS 2:15 pm - 2:30 pm Special Guest, Health Canada 2:30 pm - 2:45 pm Closing Remarks 2:45 pm - 3:00 pm Jennifer Johnson Executive Director, CHSSN
Jocelyne Audet Jocelyne Audet has worked in the health and social services network for 36 years. She has been responsible for communications in CLSCs and at the Agence de la santé et des services sociaux de la Montérégie. She was the regional project manager for the FORTERESSS project to enhance the skills and reorganize the work of nurses in the CHSLDs of the Montérégie (2011 OIIQ regional award), a middle manager in human resources at the CSSS Pierre-Boucher (training management) and a regional coordinator of improvement projects. She is responsible, at the CISSS de la Montérégie-Centre, for the integration of patient partners in the organization of care and services and the evaluation of user satisfaction.
Emilie Bergeron Emilie Bergeron holds a Master's degree in Community Health and has been an English language liaison officer at the CISSS de la Montérégie-Centre for the past seven years. She is also a project manager for the Agir tôt program. For the past 14 years, she has worked within the health care system to improve the services offered to various clienteles.
William Floch William Floch, Sous-ministre adjoint au Secrétariat aux relations avec les Québécois d’expression anglaise au ministère des Finances. In November of 2017, William Floch was appointed as the first Secrétaire adjoint (Assistant Secretary) in the Ministère du Conseil exécutif and tasked with the responsibility of establishing the Secrétariat aux relations avec les Québécois d’expression anglaise (SRQEA). Prior to this appointment, Mr. Floch worked in the area of research and policy development for the Department of Canadian Heritage beginning in the early 1990s. Before embarking on his career in government, Mr. Floch worked as a teacher and principal in the English-language school system in Quebec and also worked in the community sector for Townshippers’ Association in the Eastern Townships.
Jennifer Johnson Jennifer Johnson has been the Executive Director of the Community Health and Social Services Network (CHSSN) since 2005 and worked for the organization since its inception in 2000. She is also the Executive Director of the Quebec Community Health and Social Services Foundation (QCHF) since 2011. Jennifer has been working on access issues for health and social services for the English-speaking community of Quebec since 1995. Jennifer holds a Master’s degree in public health as well as a Certificate of international development from Institut universitaire des études de développement, Geneva, Switzerland and a Bachelor’s degree in English Literature from the University of the South, Sewanee, TN. She immigrated to Canada from the United States in 1991 and has been living in Quebec City ever since.
Christian Lapointe Born and raised on the South Shore of Montreal, Christian Lapointe retired from the Canadian Armed Forces after 25 years of service as a Physician Assistant (Clinical Nurse). He later trained as a massage therapist geared toward sports medicine, and in 2010 moved into community work at the Megantic English-speaking Community Development Corporation (MCDC) as an Outreach Coordinator. Christian found himself living once more in the South Shore of Montreal in 2018 where he became the Executive Director of the Assistance and Referral Center (ARC).
Danica Logan Danica Logan holds a bachelor’s degree in applied psychology. Her interests in Community engagement, mental health, and well-being have motivated her implication in the social sector where she has worked to support women, families, children and seniors. She also has experience as a project coordinator in the social and research sectors as well as small business development. Danica began working with MEPEC in 2021 as a Coordinator and is currently serving as the Interim Executive Director.
Tina Montreuil Dr. Tina Montreuil is an Assistant Professor in the department of Educational and Counselling Psychology and an Associate Member of the department of Psychiatry at McGill University.
Anta Niang Anta Niang, PhD. in social psychology, is currently a researcher at the University Institute Trial Line In Health Social Services of the CIUSSS de l’Estrie-CHUS in Sherbrooke and an adjunct professor at the School of social work of the University of Sherbrooke. Her main research interests focus on the decision-making process in the youth field. More specifically, her work deals with decision-making related to the prevention of judicialization, the judicial practices, the dynamics of psychosocial interactions and the participation of youth and families in the juvenile justice and protection systems.
Joanne Pocock Dr. Joanne Pocock is a sociologist with expertise in policy analysis, evaluation and multi-method research techniques who has devoted much of her academic and research career to the study of Quebec’s English-speaking minority communities. Her efforts have contributed to a body of knowledge supporting organizations serving the interests of minority language communities in various sectors and at national, provincial and regional levels. As a research consultant, Dr. Pocock supports CHSSN by studying the socio-demographic characteristics of English-speaking Quebec as well as health and social service access as a key social determinant of health and well-being.
James Robson James joined the Committee for Anglophone Social Action (CASA) in 2021 as Patient Navigator, with a mandate to assist English speakers as they navigate the health system. His previous experience within the health sector has allowed him to build relationships with various departments within the CISSS. This has facilitated access to services for English speakers and supported health professionals in their efforts to serve this linguistic community. In his role as Patient Navigator, Jim has made significant advances in the community and CISSS levels by providing services in line with CHSSN’s Liaison Model.
Vicky Springmann Vicky Springmann holds a Bachelor of Science degree from McGill University and a Masters of Public Health from the Université de Montréal. Over the past 10 years, she has worked as an epidemiologist for regional and provincial public health agencies. She specializes in public health surveillance and has worked on a range of public health issues, including chronic diseases and its determinants, the health of refugees and refugee claimants and the COVID-19 pandemic. As of April 2022, she is a scientific advisor at the Institut national de santé publique du Québec, where she works on the surveillance of health and health inequalities in Quebec, with a specific focus on the health of language minority communities.
Peter Tanuseputro Peter completed training as a Public Health and Preventive Medicine specialist at the University of Toronto. He practices family medicine in the community, with a focus on palliative home visits. His research focuses using linked health administrative databases to develop population perspectives on health care use and outcomes associated with aging and end of life in Ontario. He holds a Tier 2 Clinical Research Chair in Palliative Care and Predictive Analytics.
Raymond Villeneuve Raymond Villeneuve is the Executive Director of the Regroupement pour la Valorisation de la Paternité and the father of two grown children aged 23 and 26. For the past fifteen years, he has been involved in promoting fatherhood, integrating fatherhood realities into Quebec public policies and adapting organizational practices to the particularities of fathers. He has also worked hard to improve the health and well-being of Quebec fathers.
Pauline Wiedow For 22 years now, Pauline Wiedow has been involved in creating MWCN, a non-profit community organization, first with a few friends in Châteauguay, then later in the Montérégie Ouest region serving five MRCs. Pauline Wiedow’s vision, generosity and determination have never ceased to attract and mobilize friends, collaborators, volunteers and now a dozen employees who all work in unison to offer services to a community happy to meet and be together in English. As neighbours of Kahnawake, an indigenous community, we continue to find ways of working together to support this very valuable community partner. The MWCN serves an area with over 85,000 English speakers.